Refund policy

  • Return & Refund Policy

    Made-to-Order Products

    American EverWild products are made to order. We do not accept returns for buyer's remorse, changes of mind, or incorrect size or color selections made when ordering.

    Damaged, Defective, or Incorrect Items

    If your order arrives damaged, defective, or incorrect, please contact us within 14 calendar days of delivery.

    Email nmcguire@americaneverwild.com with your order number, a description of the issue, and clear photographs.

    For qualifying problems, we will arrange a replacement or refund at no additional cost. If a return is necessary, we will provide instructions.

    Please contact us even if you discover a problem after 14 days. We will review the circumstances and honor any rights required by applicable law.

    Refunds

    Approved refunds are issued to the original payment method. Once processed, refunds typically appear within 5–10 business days, depending on your payment provider.

    Shipping charges are generally nonrefundable except where a refund is required for a defective, damaged, or incorrect order or by applicable law.

    Exchanges

    Because our products are made to order, we do not offer traditional exchanges for different sizes, colors, or personal preferences.

    Contact Us

    For assistance, email nmcguire@americaneverwild.com with your name, order number, and details of the issue.

    This policy does not limit your rights under applicable consumer protection laws.